We live in a fast-paced expressive world of almost forced informality. Most of us think we know how to act. You’d think that by the time people reached adulthood, they would have cultivated good manners. Simple observations would show otherwise.
Fred Astaire once said, “The hardest job kids face today is learning good manners without seeing any.”
Check this out: 9 out of 10 Americans (88%) feel that incivility is a serious problem and getting worse. Statistics prove that more than 8 in 10 Americans, both with kids and without kids, agree that bad parenting — the failure to instill good behavior in kids — is the major cause of bad manners (Bozell Worldwide/US News & World Report Civility in America Study 1999)
What is going on? There’s road rage, air rage, cellphone rage, sports rage, parking rage, bank rage, desk rage, and checkout rage. We are impatient — and when someone slows us down, we get rude and angry. (more…)